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Scan the QR code or click the link below to chat with us on WhatsApp.

We have created a direct channel on WhatsApp so you can text us at your convenience.

Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.

We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.

We are on a journey of creating wonderful experiences and great moments for you and your loved ones at City Centre Maadi.

Guest Services



Free Wi-Fi service is available in the mall. Please connect to #Free_Mall_WiFi from the list of Wi-Fi networks.

ATM Machines

ATM Machines

Courtesy Policy

No smoking inside the mall. Pets are not allowed. No dangerous activities (ie. Sport games, rollerblading or skate boarding). Thank you very much for your cooperation.

Customer Service

Services & Facilities 15 ATMs and 2 machine for Arabic African International Bank, Baby changing rooms in bathrooms, dedicated taxi drop-off and pick-up areas, Information desks, personal emergency assistance, prayer rooms for men & women, currency exchange service at the bank, Wi-fi service ...

Hands Free

Drop off your shopping bags and have them delivered anywhere.

Kids Information

City Centre Maadi has a whole lot of fun stuff for the little ones! We also have fully dedicated mother & baby rooms and family washrooms inside every bathroom.

Parking Information

Free Car Parking for over 2000 car slots.